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Business Profile

Auto Services

Extreme Boost Care, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had my vehicle towed to Extreme Boost Care, LLC on Aug 31, 2022 to have it assessed and to be repair. After about 3 days l returne d to the place of business to make sure it was a job that they could perform. I was told it was the Engine and it will be looked at and they would reach out leave my contact information so l did. I started calling the mechanic after a while because initially l was not given a receipt/work order/invoice anything. Time went on and l would hear from the mechanic from week to week to let me know that he hadnt started on the vehicle as of yet. Back in Oct of 22, l was told to come in the vehicle was done l had to make him write up a receipt and state the warranty for 1 year. He asked me to fill it out and he signed it he took 2 payments both in the amount of $5150 totaling $10,300. After taking the vehicle roughly ***** minutes down the road the check Engine light comes out l take a picture l call to let him know, he say bring it back he would check it puts it on his machine l leave again and same thing happens. Since, Oct of 22 till now he has had the vehicle back in possession 7 different times and each time its a different reason the light keeps coming on. I have not driven my car one full day without them taking back possession of the car. *** begged, asked, cried many many times how this has set me back and caused so much havoc in my life. Ive allowed them numerous times to fix the problem. *** asked for a refund numerous times and each time it is blown off. *** been told Im being difficult, impatient and that he is going to take care of it. *** tried to stay cool but this has been very stressful, it has set me back so much. Theyve had my vehicle for a long time l am still footing cost for a vehicle that l have yet to have in my possession. One of times, it was told to me to pick it up again l let him know that light was back on and that the car was doing this weird thing. The car seemed to be out of control it shut down.

Extreme Boost Care, LLC is NOT a BBB Accredited Business.

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