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Business Profile

Business School

Georgia Career Institute

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/22/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Georgia career institute is a school where cleanliness is not of the upmost, teachers are rude and disrespectful and they hold student back from graduation. Their holding students back to have them pay more financial aid. Multiple students are stuck after their graduation date due to teachers not doing what theyre supposed and being academically irresponsible. Teachers do not be in the classrooms. There are constant changes in scheduling and rules and regulations or the school (such as how and when credits are earned).

  • Initial Complaint

    Date:01/27/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    One would think that a simple matter like answering the phone and returning phone messages to clients would NOT require intervention from the Better Business Bureau. However, due to what appears to be a pervasive and recurring issue with both staff and students at this institution, I find it necessary for the BBB to intervene and help rectify the issues at this place.For weeks now, I have been attempting to schedule an appointment with Georgia Career Institute to no avail. Despite calling multiple times and leaving several messages, no one has returned my calls. Specifically, on January 8, 2025, I contacted the institute, which is a hair school, but still a business, nonetheless. On this day, I was actually able to briefly speak with someone, but was immediately asked if they could call me back because they were the only person at the front and they had a line of people. I asked where the teacher was, and they said they didn't know, but they promised to call me back once the line got down. I never received that call.I cannot understand why the school finds it so difficult to staff someone at the front desk to take calls and address inquiries. It is profoundly unprofessional for a business-especially one in the haircare industry where trust and credibility are paramount to lack personnel dedicated to handling customer communications. Returning calls and managing customer inquiries should be fundamental aspects of their operations!To date, calls still go to voicemail and I have not received a returned phone call. I am disappointed by my experience here and urge them to take immediate and serious steps to rectify their business practices. This includes restructuring their operations to ensure that customer inquiries are prioritized and addressed in a timely and professional manner. Simply answering the phone for an appointment should NOT be an issue!Thanks for your help with this!Regards,******* *********

Georgia Career Institute is NOT a BBB Accredited Business.

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