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Business Profile

Construction Management

Pittmans Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Management.

Complaints

This profile includes complaints for Pittmans Construction's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pittmans Construction has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/09/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Pittman Construction did a horrible job while re-doing road paving in my subdivision at Harvest Mill. On August *************** my subdivision was up for re-paving. I had court that day, so I had to leave my house to attend court. You would think they would work on one side of the road and then the next. Well, no, not Pittman Construction. The cost me four new tires of a total cost $1381.96. I had to get my car towed to a maintenance shop to get my tires replaced. I received my car back on the 18th. I reached out to my city road maintenance (On August 18,2022) regarding the issue (with receipt) which they forward my complaint to the actual company which is Pittman Construction. A guy by the name of ********************* stops by my house on August 24,2022 to apologize about the situation and gave me an incident report paper to file out, which I did and email it back to him with receipt of tires purchase and video footage of car getting tow. He stated he will send it over to his insurance company. Keep in mind that my receipt stated why all four tires must be replaced (tar stuck on tires). Received a phone call from *************************, an agent from ***************** regarding the incident. Tell him exactly what happened. Weeks later I didnt hear anything from ******* or *****. I sent ***** an email regarding an update. He told me to contact ******* from *****************, which I did. ******* told me they denied my claim because I claimed over 10 days after the incident happened. What irritates me with this entire situation is dont lie in my face as if I am a fool. The complaint happened 3 days after the incident. When ***** stops at my house, he sees how horrible my drive was from all the tar. They were still working on the road. Not to mention the numerous neighbors who complained amongst each other about the way Pittman workers work as if this was their first time doing the Job. I hope people will think twice before using this company because they will damage your property

      Business Response

      Date: 10/10/2022

      On 19 August 2022 at or about ****hrs Pittman Construction was notified by Rockdale County ******* that a resident of ************ sub-division was reporting damage to her tires (4ea) caused by the vehicle being driven on a roadway that was in the process of being paved. The claim was turned over to our insurance carrier (Travelers Insurance) for disposition on or about 26 August 2022, despite the tires being replaced before the alleged damage could be verified by ****** employee, although there was a ******* (*****************************), and a superintendent (*********************) on site.  

      Customer Answer

      Date: 10/11/2022

       
      Complaint: 18190105

      I am rejecting this response because: what you all should have done is inform the community about who to contact regarding any concern. Thats the reason I contact the city because I didnt know who to talk to. Also, am I to go without a car? Like I said I had court that day and had to catch a Uber there. I have to work,  so getting my tires replace out of my pocket was a priority. I couldnt sit around twiddling my thumb waiting.  I send the video of my car getting tow. The nerve of your incompetent company to disregard yall mistake. A simple SORRY would have been enough for me. But to act like Im making this up is beyond me. 

      Sincerely,

      ***************************

      Business Response

      Date: 10/27/2022

      Just to clarify on 19 August 2022 at or about ****hrs Pittman Construction was notified by Rockdale County ******* that a resident of ************ sub-division was reporting damage to her tires (4ea) caused by the vehicle being driven on a roadway that was in the process of being paved. The claim was turned over to our insurance carrier (Travelers Insurance) for disposition on or about 26 August 2022 (claim number FDV1219), despite the tires being replaced before the alleged damage could be verified by ****** employee, although there was a ******* (*****************************), and a superintendent (*********************) on site. Pittman Construction followed proper protocols in addressing this issue.  ...

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