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Business Profile

Landscape Contractors

Omar and Beyond Landscaping LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/16/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 22, 2022 I called Omar and Beyond Landscaping LLC located in *******, *******, to give me a quote to cut my lawn. He and his team came on August 24, 2022 he quoted me $250.00 to have my lawn done to which I agreed. They began cutting the yard, while they were cutting my mother was in the front room and heard a loud smashing noise she opened the blind to see what it was and saw that one of the window was broken. She brought it to my attention and I immediately went outside and draw it to the attention of the owner, he then responded in a disappointing voice, "he is tired of telling his step son who was one of the person that was with him, to be mindful of how he holds the weedwacker, because if it is not held properly and there are stones in the area they could create damage, as was in my case. He Apologized and said he will get it taken care of, he also said his business partner would come out the next day to do the measurement, as that is his department. They came a couple times to do measurements also send an independent contractor as well, but my window has still not been replaced. He mentioned going through his insurance company, but in my assumption he doesn't to pay the deductible and since then I have been given the run around. I went as far to inform him that the property does not belong to me and I have to turn it over in the same condition it was given to me. Still to no avail I have been more than accommodating and reasonable in waiting. I called **** on October 28, 2022 to which he got disrespectful and responded saying, "this **** lady so F$%@king annoying. Unacceptable coming a business owner, I was only calling to get my window fixed. I called him again on 11/10/2022 again to find out what is happening to which he asked if I would be willing to use my renter's/homeowner's insurance to fix it. That was it for me, he keep lying saying someone is coming, then no one shows up, I really need my window fix and i am seeking BBB's assistance.

Omar and Beyond Landscaping LLC is NOT a BBB Accredited Business.

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