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Business Profile

Plumber

Jackson’s Handyman Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/07/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    One of my phone to the internet and I got a Jackson handle man plumbing and I called his phone number and he made appointment he came out to my house he got out of the truck he walked around he just looked at the job got back in his truck in his partner they left his son is part in the back told me he told his partner to tell me if I want to get a job done a starter I had to give him $700 I gave $700 I have not seen or heard from them since

    Business Response

    Date: 05/22/2024

    The customer did not pay me my full fees for the work we done we showed up had to go get plastic because he has raw sewage leaking on the ground from a failed drain field we got back I crawled under and assessed the situation we dug the septic tank up and I had a company come pump the septic tank and we had already bought material to finish the job at a later date because the sewer lines under house needed to be replaced but he did not like the price and did not even pay me my full fees for the day his statement of paying $700 is false I’ve been in business several years and do work for major corporations and individuals all around my region and have never once had a complaint 

    Customer Answer

    Date: 05/31/2024

    I'm sorry I just now getting this info this this text message I'm sorry I'm just not getting this mouth I didn't know y'all called I wish someone would have called me or something I'm just not getting it man I don't know why the man close to the man going to keep my money 

     

Jackson’s Handyman Services is NOT a BBB Accredited Business.

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