Air Conditioning Contractors
Air Conditioning Specialist, Inc.
Complaints
This profile includes complaints for Air Conditioning Specialist, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 0 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:05/21/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hello, This is more of trying to get in contact with someone who can help me rather then a complaint. We had someone come out to check our a/c unit a few weeks ago (Old Mount Zion rd). We have a home warranty and they are needing a receipt showing how much everything was and what was done to reimburse ** for the repairs made because you are out of network. *** called a good 10 times asking for the receipt. Every time I call I get the same lady who says the same thing, She will email it to me. I have yet to get it. Im just needing someone to send that as soon as possible so I can get this submitted to them. Thank you for your help!
Business Response
Date: 06/07/2023
It appears she was email an invoice on the 22nd and it was opened. I am going to send her a copy as well personally to make sure she has it.Thanks********************
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