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Business Profile

Animal Shelter

Fur Kids Rescue

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Animal Shelter.

Complaints

This profile includes complaints for Fur Kids Rescue's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Fur Kids Rescue has 3 locations, listed below.

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    • Fur Kids Rescue

      5235 Union Hill Road Cumming, GA 30040

    • Fur Kids Rescue

      PO Box 191102 Atlanta, GA 31119-1102

    • Fur Kids Rescue

      1520 Union Hill Rd Alpharetta, GA 30005-3979

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/04/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Someone gave Fur Kids my two cats without my permission. She waited over a month to let me know their whereabouts. When I found out I started calling constantly but received no answered calls or responses to my messages or emails. I eventually found their website. I saw they were both posted there took a screenshot and let fir kids know immediately. They, told me that they would try to look into it as soon as possible and update me. Then stopped responding. I ended up driving over an hour to the headquarters in *******. The director said that hed help get my babies back to my family but he also started ignoring my calls and e-mails. They also immediate pulled both of them from their website as I was standing there. I have had my babies since they were born because I also owned their mother. I am completely heartbroken and depressed. And still cant sleep at night. I would like my cats returned or I will be forced to pursue legal action.

    Fur Kids Rescue is NOT a BBB Accredited Business.

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