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Business Profile

Auto Transportation

US Auto Transport Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Camille B

    Date: 01/15/2024

    Now that my car is finally delivered I'm going to let everyone know, to never ever use this company.*********************************** are liars.Everything sounds reputable up front, their website show they have veen in business 10+ years, they are insured, licensed and bonded and the website had good reviews (probably all fake and created) I talked with ****** the manager who gave me a quote of $1,200 ($300 down and $900 on delivery) to ship my car from ******* to Georgia with a pickup of Dec 30. I let him know we were pulling out Jan 1 and the car had to be picked up no later than that morning. He assured me that even though it was a holiday weekend it was no problem. (I asked several times) Well, they never came and got my car and ****** would not answer his phone, or his emails, and the 800 number in my email receipt for the 300 deposit would ring 20 times and hang up. So we had to leave the keys with a friend. Finally on Jan 2 we got in touch with someone at their ********************************************************************************** shortly. No driver ever called so I tried ****** again on Wednesday. Still no answer and his voice mailbox was always full. Finally got a hold of a dispatcher again on THURSDAY who said they would pick the car up Friday (a week late) but now instead of only 900 on delivery they wanted $1,800 on delivery!! I told them my quote and they said it didn't matter what he quoted, the drivers set the price. We have no choice but to agree or we never would have gotten my car! And the Russian guy who finally dropped it off could barely speak English and insisted I pay him through *****. So not only did I get my car a week later than promised, they tacked on an additional $900 . They are liars and not reputable. Do not use them no matter what!

US Auto Transport Inc is NOT a BBB Accredited Business.

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