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Business Profile

General Contractor

YNZ Properties LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/01/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, I bought a condo from YNZ Properties on 8/12/22 at closing my power was not working we signed an post closing agreement that my power would be turned on. I was not able to move into my new condo until 8/26 because the new electrical box that they put in would not pass inspection. It finally passed inspection on 8/25 and I was able to move in. Now the electrical box keeps tripping and I can't use my new washer and dryer because of this issue. I have contacted the seller and realtor and they want to send out their electrician I don't trust them and I want to have my own electrician do the work so it is done correctly. I have also contacted a lawyer because this has caused me a lot of out of pocket expense.

    Business Response

    Date: 09/26/2022

    we apologize for the delay in reponding back to this matter. The emails were found in our Junk mail this AM. 

    We apologize if the complaint has had any inconviniece after purchasing the home from us with regards to the electrical issue. YNZ Properties develops and sells properties all year round and we use all Licenced contractors, after which an inspector ( selected by the lender) goes out to perform the inspection to let both parties know if the property is sellable. We are more than willing to send out our team to have the problem looked at and resolved. It would most likely be the same vendor who had the power box fixed in the first place and we would have warranty with them for them to go out and get the work done at a minial cost or no cost at all to us. We are more than willing to work with the complaint to resolve this matter. We cannot pay for outside vendors not selected by our business to do anywork and to pay for it since we would not be able to verify their work. This would be a liability the company cannot take up. 

     

    Please let us know what we can do to resolve this matter asap. Thank you

     

YNZ Properties LLC is NOT a BBB Accredited Business.

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