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Business Profile

Water Main Contractors

Pride Utility Construction Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Main Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My father-in-law has paid for this company to run a gas line up to our new construction home. He paid 3 months ago for this to be started. He paid $17,000. Our house is now fully complete but we cannot move in because we cannot pass inspection without our gas ran to the house. The crew has been out there off and on for 6 weeks and the job is still not complete. Every time I go to the home while theyre working they are standing around in a circle doing nothing but talking and laughing. Today they had a lot of people out there at the job site and I was really excited because I thought they would be finishing the job but around 10:00am they started packing up to leave. My husband and I asked if they were working today and they said no its raining. It was barely sprinkling at the time. It has also barely sprinkled all day. My husband left to go get something from ********** and found the same crew that was just at our house working on a different job right up the road from us. Im very upset and need help getting this done so we may finish our home. The construction address is **************************************************************************. I have tried calling Pride Utility but cannot get anyone to answer the phone.

Pride Utility Construction Co is NOT a BBB Accredited Business.

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