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Business Profile

Metal Fabrication

Sign Design & Fabrication

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Metal Fabrication.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/23/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction 3/30/2022 Amount of Transaction $308.33 - 50% had to paid up front 3/29 and 3/30 proofs assigned and was approved on our end 3/30 Business committed to provide us sign for exterior of building.No updates were given after multiple follow *** and calls, then the company "closed permenantly" and was bought by Signs and Designs by **** LLC and they told me they were making the sign and I would have it within a few weeks. Its been months and now they as well are not responding to my emails or calls. No one has tried to rectify the issue, and I have paid 50% for a sign I have not received.

  • Initial Complaint

    Date:08/01/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a sign from them, after six months and no sign, I canceled the order and asked for my money back. They never gave me back my deposit and refuse to answer emails or calls.

Sign Design & Fabrication is NOT a BBB Accredited Business.

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