Complaints

This profile includes complaints for Georgia Bail Bonds LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Georgia Bail Bonds LLC

  1031 Franklin St Darien, GA 31305

• 

  Georgia Bail Bonds LLC

  PO Box 2484 Darien, GA 31305-2484

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/04/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello my name ****** ********* Im from *** **** and during covid on 4/23/2021 I was arrested traveling to Florida were I was eventually booked an given a $15,350 bail and was forced to pay out of pocket $7,459 due to my out of state residency. Fast forward to current times, most of my charges were dismissed an I appeared in ******** ****** ****** on September 11, 2023 at 9am were I was given a defensive driving course and a fine of $1045 that I was ensured would be subtracted from the collateral of my bail refund amount as long as it was completed by December 27, 2023. I continued an eventually finished my course an emailed all the verifying documents to Officer **** from ******** county court , were I was assured that I completed all obligations to the court and that she was awaiting payment for $1045 from my bail bondsman ***** ***** to complete the case. Weeks went by and there were several issues with the bail bondsman promising to make the payment but never doing so. After the payment was still not made after the due date of December 27th I started call everyone we could to get an explanation. Eventually weeks overdue Officer ****s ensured us the payment was made by ***** ***** and that I would not be liable for the past due payment. So after years of waiting to get a court date than months of haggling with the bail bondsman to resolve the situation I was now expecting to get my bail refund that we put up for my collateral prior to my release years ago. I was told in January we need to wait 30 days for a deposition from the judge than they can sign off on it and it will be mailed out to me. It has been well over 30 days and are bail bondsman is acting like theres a problem with the money but wont tell us why he once try to say he owed us nothing untill we immediately sent him the electronic receipt we still had with his name on it from when we made the payment witch i will attach to this message.

  Customer Answer

  Date: 03/14/2024

  I was able to get ***** ***** to answer the phone. He stated that i dont uave to call him anymore that he will send the check now to the BBB because i made a complaint. I have never provided a address to receive my refund. I want ***** ***** to send it to me personally but he says he cant do that no more. How am i supposed to get the payment if i never provided an address were i can receive. How do i know that what ***** ***** is saying since the BBB never contacted me

  Business Response

  Date: 03/21/2024

   I have spoken with him a few times i sent a partial payment to the probation officer 15% is our fee and there is a $20.00 per charge that is not refundable. everything else is and as soon as i get back as i explain to him on Friday when we spoke which he was ok ?? with and had no problem or issues with i thought ??. I explained to him that my son was going through some health issues  i told him that i would be back this week to take care of it and have it in before the 25th.

  Business Response

  Date: 03/25/2024

  See Attached Documents 

  Business mail was received via ******** **** with a cashiers check payment to the consumer

  Customer Answer

  Date: 04/01/2024

  
  
  

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

  
  

   Complaint: ********

  
  

  I am rejecting this response because: I am still waiting for my cashiers check in the mail. 

  
  

  Regards,

  
  

  ****** ********

  
  

  
  

  
  

  
  
  

• Initial Complaint

  Date:11/06/2023

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I used ******* **** **** *** on behalf of my son, 03/8/2021 after he was detained on a traffic issue in Darien, GA. I paid $ 33, 100 in collateral to ******* **** ****. of which 33% or $10, 923 is to return to me on completion of the case. the case and all court issues was resolved 8/2023. I have been trying to get my $10,923 the return collateral since then. Mr ****** *****, the owner has be given me the run around. He lied, promised numerous times to send me a check and did not. When he did send what was supposed to be a certified check for half the amount of money or $ 5,000. The check bounced twice and was charged an additional $ 30.00 by my bank. Mr ****** ***** has since spot responding to my text message and stop taking my calls.
  this is a gross injustice for this man to take advantage of customers when they are at a most vulnerable time. I live in NY and this co was recommended by lawyers I contacted. they are a fraud, I wonder how many other family he is doing this to. he need to be stopped and I would like the return of my collateral back. any help you can provided would be greatly appreciated. A

  Customer Answer

  Date: 11/28/2023

  GA Bail Bond *** sent me a cashier's check for $5000 which is half of total amount due.  It cleared 11/26/23. he was suppose to send me the entire amount due.  

  I did texted him for the remaining balance which he said will be mailed soon with no definite date.

   I would like to continue pursuing this matter for my remaining balance of $ 5,923.

  thank you for your assistance 

  ****** ********

• Initial Complaint

  Date:10/12/2023

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On July 21, 2021, I used Georgia Bail Bonds llc to bond my son out of jail as I live in Florida. They required 10% of the $16,000 plus an additional 33% of the $16000 as collateral ($5478) I was advised by Mr. ******* ***** the agent for the company. That when my son goes to court someone from the company will be there to refund my collateral ($5478). My son final court date was Aug 15th. On sept 12 Mr ***** stated he was getting the courts doc by close of business. Sept 20th a Mr ***** to my son, he was out of town training and would sign checks when he returns him. As of 10/3 I had not received any refunds and I contacted Mr *****. I provided him with my collateral docs. 10/4 he confirmed my refund is correct and stated he called to courts to get the disposition docs he claim to have gotten by close of business 9/12. I asked him o let let know when the check would be mailed or He said ok. 10/6 I contacted Mr ***** and advised what he told my son on 9/12. He said yes he did and have signed a few checks and would confirm if the check had been issued and mailed via certified mail. After no response on 10/9 I asked mr ***** to confirm if the check has or has not been mailed. He stated sure will. As if today 10/11 I have not received confirmation about if or when my refund has been issued. I would like receive what is owed to me the collateral I paid $5,478.00

  Customer Answer

  Date: 10/24/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

  
  

  Better Business Bureau:

  
  

  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

  Yes you may close the complaint.  Thank you for your help in getting my refund. 

  
  

  
  

  
  

  
  Regards,
  

  
  

  
  

  ******* ********