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Business Profile

Online Retailer

Biocide Labs, LLC

Reviews

Customer Review Ratings

4.78/5 stars

Average of 212 Customer Reviews

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Review Details

  • Review fromBrendlyn

    Date: 07/17/2025

    5 stars
    Great company to deal with all is polite and friendly and very helpful! I used the mold fog machine in my crawl space . Ive coughed for 2-3 years I pray it killed the mold and no more water leaks. Thank you ****** , ****** or was it ******? And the nice secretary God My
  • Review fromAnna B.

    Date: 07/16/2025

    5 stars
    Appreciate the call to make sure I know about it all
  • Review fromSophia E

    Date: 07/16/2025

    5 stars
    They were very helpful in getting me the right products for the issues I was dealing with. The products arrive faster than I expected too. Really great products
  • Review fromDenise N.

    Date: 07/16/2025

    5 stars
    I highly recommend this company, they answer all our questions walked us through the whole process from beginning to end. I would use them again if needed.
  • Review fromSallie C.

    Date: 07/11/2025

    5 stars
    Biocide labs is the best of the best ! 5 ?? company , product , customer service and they really care !!! Very helpful
  • Review fromLord

    Date: 07/11/2025

    5 stars
    We are beyond grateful for the level of professionalism, care, and respect shown to us by the team at Biocide Labs. From start to finish, they were incredibly thorough, taking the time to truly listen to our concerns and explain everything clearly. You can tell they genuinely care about the health and peace of mind of the families they serve. Their knowledge and commitment to doing things the right way stood out in every interaction. We wouldnt hesitate to recommend them to anyone dealing with mold concerns they are trustworthy, responsive, and above all, compassionate. Thank you for making a stressful situation feel manageable and for treating our family with such respect.
  • Review fromBruce B.

    Date: 07/10/2025

    5 stars
    Excellent customer service and the product was very easy to apply with the cold fogger.
  • Review fromPeter

    Date: 07/08/2025

    5 stars
    Biocide Labs was great to deal with. Everyone was very knowledgeable, kind, and eager to help.
  • Review fromJosefina L.

    Date: 07/08/2025

    5 stars
    I want to support the peoples who take the job seriously and perform professionally
  • Review fromWayne O

    Date: 07/08/2025

    5 stars
    I was sold too much product. I felt pressured to buy DIY remediation kit. I had high levels of 2 dangerous and potentially deadly mold. After treating my unit, I performed another test using another company. The analysis from the lab verified that the Biocide kit killed the spores. My problem was a result of flooding from ******. I also received a defective dehumidifier and a call to ******* remedied that issue immediately. I returned the unit and received a replacement at no further cost to me. I am satisfied that Biocide is an excellent remediation system for mold infestation and everyone has been most helpful.

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