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Business Profile

Fashion Consultant

Style by D. Ni'Cole

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fashion Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/09/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Saturday, December 10th, 2022, Nicole styled a photo shoot for which I modeled. On Friday, January 6th, 2023 she inquired about scheduling another shoot. I responded letting her know that I thought she was a lovely person and I wish her the best of luck, but I was not happy with my last experience and would not like to book another session. I expressed that the clothing she purchased did not fit, we used a lot of my own clothing/shoes/accessories, and my makeup wasn't done in the way we agreed upon. Nicole then proceeded to block me on social media and remove all credit from my images. She is now using my images without my permission. She also said she would alter the clothing that didn't fit and mail them to me and that has not been done.

    Business Response

    Date: 01/09/2023

    This complaint has irrelevant to my business, Style by D. Ni'Cole. 

    As unfortunate as this matter is, this person has not worked with the Style by D. Ni'Cole brand. There is no styling agreement or paid invoice with this person's name for my records. If there is a brand by the name of Style by Nicole, this person will need to contact that brand and resolve all matters with that brand. 

    I'm extremely confused.

     

    Customer Answer

    Date: 01/10/2023

    Thank you for the additional information; however, you reached out to the wrong business with different information than what I had provided. I was able to resolve the issue myself.

    Business Response

    Date: 01/18/2023

    From my understanding, this complaint was withdrawn once the customer realized that you ********************** contacted the wrong individual and the wrong business. I don't want to receive any more information about this matter because the company and individual IS NOT ME. 

Style by D. Ni'Cole is NOT a BBB Accredited Business.

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