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Business Profile

Private Schools

BaSix Knowledge Academy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Private Schools.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/03/2024

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My child started attending this school in August of 2023. She is now set to graduate in December of 2024. The records department doesn't keep accurate records. The school falsified the original agreement of pricing for my child to attend. The school owes me a credit and decided to change the price at the end of the course to avoid paying back the overage.

    Business Response

    Date: 12/13/2024

    This is a valued client.  Our desire is always to properly communicate and in our best efforts we sometimes fall short.   This has been resolved with this client.  Thank you.  

BaSix Knowledge Academy is NOT a BBB Accredited Business.

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