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Business Profile

Home Builders

Accurate Builders, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 29th I hired contractor/ builder Accurate Builders to build my house in ************ **, specifically *************************************************************** My closing date was scheduled for September 29, 2023. Paid ******* money and upgrades after selecting lost and floor plan. Throughout process my realtor confirmed we were still on track to close on 29th, builder and their realtor (Heritage Oaks) confirmed still on track for 29th. On September 5th builder fraudulently told my realtor that we must terminate contract for house because there is a back order on windows that wont arrive 8-12weeks. My realtor relayed to them I am willing to wait despite the delay, however builders signed termination and has been demanding for me to sign the same. I conveyed a request of proof of back order, justification of termination without attempts to salvage deal, and for documents regarding when windows were ordered. Builders refused but insist I sign termination for contract. I refuse to sign until language in termination is changed but they refuse to Modify language to reflect cause to justify termination. As to date, the house is continued being built, and I have physical that evidence that the builder has inserted windows into my specific property and all other properties they are building since September 5th. Windows are in house and builders are still forcing me to sign termination. I presume they are attempting to sell my house to other buyers for a higher price. I have proof they fraudulently misrepresented the truth to force a termination and are currently trying to intimidate me and breach a contract without justification. Our contract permits delays however, builders do not want to reschedule closing but only want to wrongfully terminate under false pretenses. I believe it is also racially motivated.

Accurate Builders, Inc. is NOT a BBB Accredited Business.

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