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Business Profile

Resort

Foxhall Resort & Sporting Club

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromLydia E

    Date: 09/30/2023

    1 star
    I would like to report Fox Hall for falsely advertising suites online, that are actually dirty, run down, and unfit for public use. The management also lacks customer service skills. I've reached out numerous times, but no one has responded. This business is seriously scamming hard working people, and something needs to be done. Beware!
  • Review fromChavonne W

    Date: 11/23/2022

    1 star
    I wanted to surprise my boyfriend for his 45th birthday with a quick getaway and found information about this resort on social media. Booking the event was a breeze, at first I wished I found out about it earlier because they had so much to do on the resort but you needed a reservation. Once we arrived everything looked amazing, until we pulled back the covers on the bed. There was hair and debris all over the sheets and a huge stain on the headboard. I called the front desk to advise them we needed the bed remade. We were asked to bring the sheets up to the front desk the next morning because the housekeeper had already left for the evening. Not only were we staying only one day, but that did not make any sense to me. After voicing that concern, she informed me the security officer would be bringing over some fresh linen. He only found what he could so the sheets he brought didn't fit the king-sized bed as they were queen sized sheets. More importantly, why are we paying to fix a bed? I sent an email on November 13, 2022 and still to this day I have not received a response. I tried calling them today and the front desk representative was very rude and refused to give me the manager's information or even allow me an opportunity to speak to the manager. I definitely wouldn't recommend this place to anyone. Especially in the climate that we're in.

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