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Business Profile

Fast Food Restaurants

Subway

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fast Food Restaurants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On **** ** **23 I ordered 3 Submarine Sandwhiches through the subway website **********
    2 were Philly Cheesesteaks Toasted Provolone Cheese Extra Red Onions Bananna Peppers Extra Mayo Extra Chipolte Extra Black Pepper.
    1 Was the Beast *** 
    I received my order delivered by ******** . The Philly Cheese Steaks had very little mayo very little chipotle no onions and no provone cheese. In addition to that the meat was refrigerator cold.
    I have called the restaurant many times no answer. I have file a complaint on the subway site no response. I have called Subway corporate customer service only to be informed I had to use the site. Ive called other subways no luck.
    I have no recourse they could have sent me a sub with dog food on it and theres nothing I can do. Please Assist

Subway is NOT a BBB Accredited Business.

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