Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Collections Agencies

Hollis Cobb Associates, Inc.

Reviews

This profile includes reviews for Hollis Cobb Associates, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hollis Cobb Associates, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 20 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSamantha A

      Date: 02/06/2024

      1 star
      I am submitting this complaint to address the ongoing efforts of the Hollis Cobb Associates, Inc. office in attempting to collect an alleged debt, as I have been consistently receiving calls from their team.I wish to formally dispute the validity of the alleged debt in its entirety. I have requested, multiple times, the following information in writing from their office but have not yet received any written communication:- The amount supposedly owed - The name of the original creditor, their address, and phone number I must emphasize that any actions on their part that *** adversely impact my credit history and rating, would constitute a direct violation of the Fair Debt Collection Practices Act. I wish to make it clear that any such attempts will be met with the full range of legal recourse available to me.In light of the aforementioned concerns, I believe the Hollis Cobb Associates, Inc. office is engaging in the illegal collection of an alleged debt and seeking funds that are not owed. As stipulated by the law, I request that they cease and desist all collection activities, including credit reporting, in accordance with the Fair Debt Collection Practices Act, specifically 15 USC 1692B(2), 15 USC 1692C(A), 15 USC 1692C(4), and 15 USC 1692B(5).I anticipate prompt attention to this matter and the cessation of any further collection activities related to the alleged debt in question.
    • Review fromJonah M

      Date: 12/31/2023

      1 star
      Straight up scam artists. What people dont know is that you do not owe bill collectors whatsoever. You owe the person, company etc that you originally went to for treatments, got monetary loans for etc. so dont pay any of these **** collectors, pay the person that you actually owe because once you give that collector your info youre screwed.
    • Review fromMichael R

      Date: 11/09/2023

      1 star
      Worst customer service ever! Can't tell you what the debt is for????what is that.
    • Review fromBonnie S

      Date: 09/26/2023

      1 star
      This company keeps harassing me about a past due medical bill that doesn't exist I have called the hospital and referred them to billing department the billing department do not have any bill that is behind or in any type of collections now I have reported these people but they continue to call I have blocked their number they continue to call and leave messages on my phone I do not have any bill for them to collect is fake and they have never sent me any documentation with their letterhead on it stating that I owe this bill so I don't know what they're talking about I actually talked to a person and they actually stated that they had the bill since January and I stated that why haven't I received any type of statement stating that I owe this with your claiming I turned their number over to ******************* billing department and I was told that they were going to handle this I am going to turn it over to them again I do not want these people keep calling me on a fake debt that I do not owe and they cannot produce a bill of the following information of what I owe
    • Review fromMarc C

      Date: 09/21/2023

      1 star
      Hollis Cob threatened to come to my house and take my personal positions CAN YOU SAY ILLEGAL!!
    • Review fromPaul G

      Date: 09/05/2023

      1 star
      A SCAM? I am up to date on my medical care payments and in good standing! Staying in contact with my hospital and staff. Keeping detailed notes on payments, names of my contact person and so on. No derogatory comments from the staff during conversation over the phone or emails. So, WHY is this company saying I have an overdue debt? On an amount that doesn't even make sense! What do that do just pick a number for the amount? Tried to call with no one answering the phone. Only hearing that you are next in line...waiting on an agent their phone server disconnects the call!!! So I decided to review the BBB complaints! There are numerous complaints shown! Especially the overdrawn amounts for payments. Longevity of auto payments! Exceeding the so called debt. Time to correct the issue in stopping the auto pays or overdrafts. Is this company guilty of extortion?BBB Please, investigate this company sending out make believe bills. Making fraudulent statements. Which is deformation of character by the way!One more good reason to have good attorneys!Thank You! BBB for holding companies accountable!
    • Review fromMario S

      Date: 07/13/2023

      1 star
      ******** BILLING IS THE WORST -- the MAIN department. They could not manage to do their BASIC job and due to a "system update" suddenly turned my CURRENT account (with prompt auto-debited payments over 8 months from a bill in January 2022!) to collections ***5 days*** after a payment was debited in September 2022. I have not been able to get this corrected, thought they had fixed their mistake, as they assured us, and now, after 10 months, received a letter from Hollis **** in late MAY 2023. I have sent numerous messages to Piedmont Billing but have not received a call per my request for MONTHS now. We are career professionals with good incomes, kids in private school, own our home, both hold masters degrees, and have outstanding insurance with which we can choose where to receive healthcare. ********** medical staff is excellent. ********** billing department is utterly incompetent.
    • Review fromJoseph H

      Date: 06/24/2023

      1 star
      Hi, my wife and myself happen to have excellent insurance. Recently my wife had some issues that required surgery and a few nights stay in the hospital. Our insurance covers over 90 percent of the bill. But!!! Because someone somewhere coded something wrong we are getting harassed daily. 4-5 times a day. They claim we are in collections and owe them some ludicrous amount of money. After contacting the hospital. The doctors. And the insurance company I come to find out this is a common practice. Its allows this shady company to harass people for money they dont even owe. And if they do pay it. They have to wait up to six months to get their money back. This is such a scam. Parasites sucking what ever they can from honest good people. So sad. We live in a broken world. My lawyer has instructed me to keep records of the harassment as to support my claim for mental anguish and extortion/threats.
    • Review fromMa D

      Date: 04/25/2023

      1 star
      I dont leave reviews and I wouldnt typically never leave a negative review, but this matter is something I could only imagine reading about happening to someone else. Due to an insurance error, we owe a debt. This debt can easily be taken care of with my debt card; however, the agent was so rude and ugly towards me that this process has been drawn out. Personally, giving my card number to someone at this point will not be done. All confidence in this company is gone. Ive called and left a message with your compliance office. Honestly, I too work in customer service daily, and being unkind has never gotten anyone anywhere. Professional training needs to be required and reviewed often. Our family works for the said hospital and we have made sure they know what their third party company is like from a customer point of view.
    • Review fromCandice S

      Date: 07/25/2022

      1 star
      Hollis **** is highly, 100% unprofessional. I received a call stating I owed a medical ****. I set up a payment arrangement to pay the **** over 6 months. A few weeks later, they debuted the entire **** at one time. I called and they informed me it was a misunderstanding and I received the refund within 3 business days. However, in this process, I called approximately five times just to get it resolved to that point because reps continually disconnected my call. Informed them they had permission to set my account back up on the six monthly payments. That didnt happen. On July 8, they debited my account, again, for the entire amount of the ****. I called and have called every three days since July 8 and the money still is not in my account. My rep tells me its out of his hands and he has no contact with the refund department, as they are separate. He has no way to call or email them. I told him that makes zero sense to not be able to communicate with other departments. Each time Ive called, he tells me he will email his supervisor. Hes told me this four times. So I asked him today what did his supervisor say previously? He said he had no answer because he does not do his supervisors job. I informed him any good employer would follow up with a question or request to a supervisor. I was trying to prevent myself from having to go through my bank because my bank will charge me a stop payment fee and I know this company will not pay for it. I know I owe the debt. The company also lies about who they are. I told one representative I understand they are a collection agency and I owed the debt but they are being irresponsible with my conversation. He assured me they are not a collection agency but just an outside third-party that takes payments for the hospital. But today when I called, the representative told me this was an attempt to collect a debt and they are a collection agency. I have no problem paying, but I do have a problem when an arrangement is not honored

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.