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Business Profile

Not Elsewhere Classified

WFG National Title Insurance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Not Elsewhere Classified.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/16/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm a disabled Air Force veteran homeowner who refinanced my home using ***************** which closed in Jan 2023 with loan number ******* and service number **********. I recently tried to lower my interest rate and it was discovered that a previous small claim that the representative of ***************** told me had already been paid through the previous mortgage payments was still active and put me upside down on my property and thus I could not lower my interest. I've tried to resolve this issue with all parties involved to no avail! I'm asking that the small claim in the amount of ********* be paid by the title company which told me it was an oversight in the search! I spoke to ******************* with the Iowa Title Company ,i reached out to ********************* of WFG National Title Insurance company who was paid for the abstract or title search at {563}296-6670 and left a message which he never returned and ******************************* of WFG National Title Insurance company who was paid an attorney fee at {605}271-9541 who returned my call and told me he would send me a copy of the paperwork which would answer the question of the small claim incident but never did and refused to correspond with me further!All I'm asking is to be made whole by those responsible for this tragedy! I suffer already from my disability and don't need this added issue to my plate of worries! I will be eternally grateful for your HELP!

    Customer Answer

    Date: 07/13/2024

    I have not heard from the business in response to my complaint.

    Business Response

    Date: 07/18/2024

      In response to the consumer complaint filed by ************************* - complaint file #******** - I have attached the response of WFG National Title Insurance Company.  Please contact me via email if you need any additional information.

      Respectfully,

      ******************************

      ************

      ****************************** 

WFG National Title Insurance is NOT a BBB Accredited Business.

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