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Business Profile

Used Car Dealers

Atlanta Auto Way, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a vehicle from them in February 2025. The vehicle cost was $3500. I paid $3000 at time of purchase. I was told there were no major problems with the vehicle. After 1 week, the check engine light and TPMS lights came on. The following week I had to replace the light assembly. 2 weeks later the car would not go into gear which forced me to tow. Still I made a $150 payment. Then car broke down again and I had to replace the radiator and water pump. I had to do a double flush of thr coolant lines and transmission fluid as coolant was mixing with transmission fluid. I've never been able to get a tag as the car fails emissions. The car has been towed again as my mechanic states that someone "***** rigged" the CV joint and it has caused damage which is being repaired. I'm asking them to simply relieve $350 debt and provide me with proof the vehicle passed emissions before sale and provide me with the title so thar I may use value of the vehicle for further repairs. I have spent almost $8,000 in repairs and counting and I feel that this is the least they can do.

  • Initial Complaint

    Date:12/28/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi I have been in touch with the owner and at present he is trying to help fix this issue. I would like to properly give him this opportunity if he is willing to help. transmission and are simply sliding cost to me to help them fix are car they misrepresented. In addition I am spending money for towing, uber and the inconvenience of not having a car. I would say that I want repair but owner stated he wants me to pay! Im already paying in unexpected expenses connected to this daily!

Atlanta Auto Way, LLC is NOT a BBB Accredited Business.

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