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Business Profile

Medical Training

Singleton Surgical Institute, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:05/24/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sterile Processing course. $250 deposit + $2750 training cost = **** total cost. Class begins Feb. 28 , 2023. for 5 weeks meeting every Tuesday and Thursday 9AM to 3PM. After the 5 week training they is an externship offered at an outside hospital for 400 hours. That is the main reason I took the course. I have already receive a diploma from an online school for the same course and every interview i have gone, I was told I should have gone to a school that offers externship. after completing the course with singleton, they could not give ** a date of when I will start the externship. After nearly 2 months of waitng and completing every foolish excuse they gave me. I threaten them with this complaint and maybe a law suite. That is when ***************************** texted me since I am desiring to take legal action, she is no longer able to help me finding an externship.

    Business Response

    Date: 06/08/2023

    *****************,
    As stated to you previously,
    You are more than welcome to complete the remainder of your hours with our facility located on the WellStar campus in **********, **. 
    You have advised that you no longer want to take the drive from your home to ********** and we are unable to push dates for the externship site you are requesting near your home. 
    Your message was sent to the Director. After consulting with our legal team, it was decided that due to you wanting to take legal actions regarding externship, we will no longer be able to assist you as a student, however, we will provide you with contact to ****** so that you can setup your own externship with them. Please understand, that your externship will be through an external party (***************************). Singleton Surgical Institute does not have any dictation on their available spots for their externship, it will be based on their medical scheduling.
    Also, I have attached ****** Medical Externship procedures to assist you in your scheduling of externship.
    Please understand that any legal or slandering will be handled by our legal team who will persue legal actions. 
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    *************************

    SIngleton Surgical Institute , Academic Manager

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