We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Mike Jones Ford Lincoln

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Complaints

This profile includes complaints for Mike Jones Ford Lincoln's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Mike Jones Ford Lincoln has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Mike Jones Ford Lincoln

      400 Walmart Ct Eastanollee, GA 30538

    • Mike Jones Ford Lincoln

      876 E. Currahee St. Toccoa, GA 30577

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/20/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 3/1/22 I ordered 2 custom built 2022 **** Broncos through **** Jones ****. I recieved notifications via email from **** from VIN assignment, production, shipping, and delivery. The first vehicle was delivered to the dealer in May and I purchased with no issue. I recieved the same notifications for the second vehicle. I recieved the email from **** stating that the vehicle had arrived. I contacted my salesman the next morning and he stated that they were not going to sell the vehicle to me and were going to sell it to someone else. When asked why, it was stated because they became aware that I had already traded the first ordered vehicle that I had purchased from them at another dealership. A complaint was reported by me to **** and the sales manager stated the same reason for not selling the vehicle that I ordered to me. The ordering for the **** Broncos has since been put on hold and another cannot be ordered at this time.**** Jones **** sold the vehicle that I ordered to another individual based on discrimination against me for trading in a vehicle that I owned to another dealer. Attempts have been made to contact ***************************** (owner) for further explanation and have been unsuccessful at this time. A satisfactory solution, as my custom ordered bronco has been sold, is to provide me with a comparable 2022 **** Bronco to purchase at the same agreed upon price as the one I ordered.

    Mike Jones Ford Lincoln is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.