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Business Profile

Printing Services

Five Star Print Post Ship

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Shipped 370 dollar shoes with this company August ******* some how the package was delivered to where they were not supposed to be delivered to August ******* I contact the company and owner said ***** have to figure out what exactly Happened after I was told the employee put the wrong shipping label even though I provided her with the correct shipping label owner then tells me itll take up to 30 days for them so see if where it was wrongly delivered to would reach out after the time frame was up the owner said ***** give a refund she then gives me the run around said she was waiting on her lawyer for some paper work I had to sign finally a week or 2 go by I received the paperwork which I signed and sent back via email after I was told the check would be sent through mail was told by the company the check was sent out which I never received I then emailed the owner letting her know I never got the check and she said shell send other one sent out but it has to be after 30 days to make sure no one cashed it in that time frame 30 days go by she said it was sent out again never received it again *** reached out to the company multiple times after and have not received any response which it is now December

Five Star Print Post Ship is NOT a BBB Accredited Business.

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