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Business Profile

Home Improvement

Lynn's Home Improvement

Reviews

Customer Review Ratings

3.33/5 stars

Average of 9 Customer Reviews

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Review Details

  • Review fromYolanda J

    Date: 07/08/2025

    2 stars
    I had a decent experience with Lynn's Home Improvementat least at the beginning. ******, the company's owner, came to my home and gave me a free estimate. His quote was significantly lower than the previous companys, and I decided to go with Lynns not just because of the price, but also because ****** is a friend of my fianc.Initially, the work looked great. But I soon noticed a ripple in the board and ****** siding. I contacted ****** and sent him pictures of the issue. He responded promptly at first and sent the team back to correct the problem. However, as soon as they left, the ripple reappeared.****** then said the issue was likely due to the siding itself, not the installation. He assured me that he would contact the manufacturer and reorder the siding. The replacement was originally supposed to arrive the week of April 28. Then it was pushed to the week of May 19. Then again to the week of June 23.After that, my calls and texts began going unanswered. To this day, I still havent received a response from ******. Both my fianc and I have tried reaching out multiple times. I even left a message with the receptionist, but still received no return call.What started as a promising experience has unfortunately turned into a frustrating and disappointing situation, and I am still left with faulty siding and no resolution.
  • Review fromCarl F

    Date: 04/03/2025

    5 stars
    We needed to get some roof work done & reached out for a quote not expecting much but they exceeded our expectations! They were very reliable and able to fix the the problems while being very much communicative. I would 100% recommend

    Lynn's Home Improvement

    Date: 04/08/2025

    Thank you so much for your feedback! Were thrilled to hear that we exceeded your expectations and were able to provide the reliable service and clear communication you deserved. It was our pleasure to assist with your roof work, and we truly appreciate your recommendation. Dont hesitate to reach out if you ever need anything in the futureLynns Home Improvement is here for you!
  • Review fromClement D

    Date: 04/03/2025

    5 stars
    I had an incredible experience working with Lynns Home Improvement. From the very first call to the final clean-up, the team was professional, clear, and genuinely thoughtful. ****** made sure I was fully informed throughout the process, and their communication gave me real peace of mind. The work on my roof was done efficiently and with great attention to detailit honestly looks better than I expected. Its rare to find a company that feels both skilled and trustworthy, and *** definitely earned my confidence. Highly recommend them to anyone looking for honest, high-quality work done right the first time.

    Lynn's Home Improvement

    Date: 04/08/2025

    Thank you so much for sharing your experience! Were honored by your kind words and thrilled to hear that ****** and the team delivered the level of service and craftsmanship you deserve. At Lynns Home Improvement, we take pride in being transparent, dependable, and committed to doing the job right the first time. Knowing that we earned your trust means everything to us. We truly appreciate your recommendation and look forward to being here for any future home improvement needs!
  • Review fromJamel C.

    Date: 04/03/2025

    5 stars
    Lynns Home Improvement is a great company with awesome people. They do amazing work and have a very reliable crew!

    Lynn's Home Improvement

    Date: 04/08/2025

    Thank you so much for the thoughtful feedback! We're thrilled to hear you had a great experience with our team. At Lynns Home Improvement, we take pride in delivering quality work and dependable service. We truly appreciate your support and look forward to working with you again in the future!
  • Review fromAJ A

    Date: 03/26/2025

    5 stars
    I had a great experience with Lynns Home Improvement. They provided a free inspection and a quote that was $280 lower than another company. The team was professional, knowledgeable, and efficient, completing the work quickly without compromising on quality. They kept me informed throughout the process and ensured everything was done right. I appreciate their honesty and attention to detail. I will definitely be calling them for any future repairs. Highly recommend! - AJ

    Lynn's Home Improvement

    Date: 03/27/2025

    Ms. *** thank you for your kind words and for trusting Lynns Home Improvement with your project! Were thrilled to hear that you had a great experience and that our teams professionalism, efficiency, and attention to detail met your expectations. Providing quality service at a fair price is always our goal. We truly appreciate your recommendation and look forward to assisting you with any future repairs!
  • Review fromKristy F

    Date: 03/26/2025

    5 stars
    I've been impressed with Lynn's Home Improvement. They are a great company to work with. I would recommend them to all my friends and family!

    Lynn's Home Improvement

    Date: 03/27/2025

    Thank you for your thoughtful feedback! Were so glad to hear that youve been impressed with our work. Your recommendation means the world to us, and we truly appreciate your support. We look forward to assisting you, your friends, and your family in the future!
  • Review fromWallace D

    Date: 09/27/2024

    1 star
    O had Lynn's Home Improvement to fix the flashing on my chimney that had a leak into my living room roof. When it rained after their services the water came through again. I called and called and all they would say is they would get back to me. They never did. Needless to say I still have the leak months later and have to hire someone else.

    Lynn's Home Improvement

    Date: 03/27/2025

    Mr. ********** we sincerely apologize for any frustration or inconvenience youve experienced. Customer satisfaction is our top priority, and we regret that your issue was not fully resolved. Following your request in September 2024, we responded and provided follow-up service calls, including a scheduled appointment for a full roof replacement estimate. However, that estimate was not accepted. We understand that roofing issues can be frustrating, and we appreciate the opportunity to have worked with you.If theres anything further we can do to assist, please dont hesitate to reach out to us at **************. We appreciate your feedback and the chance to address any remaining concerns.
  • Review fromArlene A

    Date: 07/01/2024

    1 star
    I had a bad experience with them. A sales consultant came to my house, discussed the project, did some measurements, and gave me an estimate. We both signed the estimate, and I thought we were on the same page. When they showed up to do the work, they said there was a misunderstanding and that they wouldn't do the work for the amount they said they would on the estimate. It was all a waste of time.

    Lynn's Home Improvement

    Date: 08/30/2024

    **********, thank you for sharing your feedback. We are sorry to hear about your dissatisfaction with our services. At ***, we strive to ensure all agreements are clear and adhered to meticulously.
    Upon reviewing the agreement and your concerns, we would like to address a few points:

    Cost Transparency: Our agreement clearly outlines the costs involved, and we aim to provide full transparency to avoid any misunderstandings.

    Tarp Coverage: The agreement specifies which parts of the roof would be covered by a tarp. Despite what was discussed and clearly outlined in the agreement, you insisted that we agreed to tarp your entire roof. Therefore, we were unfortunately unable to service your project.

    We take such matters seriously and are committed to resolving any issues promptly. If you believe there was an oversight, we would like to investigate this further. Please contact us directly at ************** so we can discuss this further and work towards a satisfactory resolution.
    Thank you for bringing this to our attention.

    Best regards,
    Lynns Home Improvement
  • Review fromAndra W

    Date: 05/30/2023

    1 star
    I would want customers like be to be aware with Lynn's Home Improvement. Pay attention to make sure you are getting what you are paying for. They seem really nice and reliable but that was not the outcome in my case. After an in home visit, where specific details about work to be done and materials to be used to repair damaged wood and soffits I received a vague "contract" with no specific information. I texted and emailed to make clear the issues I wanted to address. This company spent 7 hours doing a job that should take 4. They destroyed my perfectly good gutters Instead of removing and replacing as requested. They used a concrete material and did not cut any holes to ventilate the roof. I'd requested vented vinyl. My outdoor lighting has not worked since they disconnected it. After discussing these issues with the representative I was told "If you don't pay I'll just come over there and take back my materials". 3 years later I am still afraid and still paying to repair the damage that was done.

    Lynn's Home Improvement

    Date: 03/27/2025

    Ms. ***** thank you for bringing this to our attention. However, after reviewing our records, we do not recall providing service to you. At Lynns Home Improvement, we take customer satisfaction seriously and are committed to transparency, quality workmanship, and clear communication throughout every project.If you believe this was a misunderstanding or if you have any documentation that may help clarify the situation, we would be happy to discuss it further. Please feel free to reach out to us directly at ************** so we can better understand your concerns.

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