Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Skilled Nurses

The New You Recovery House, LLC

Reviews

Customer Review Ratings

4.71/5 stars

Average of 14 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromManfudia K

    Date: 08/08/2024

    5 stars
    The New ****************** provided me with top notch services from Airport Pick Up, PreOp appointment, Surgery drop off & pickup, pharmacy runs, good quality & nutritious freshly cooked meals, recovery kits, very skilled & experienced staff, clean & luxurious vehicles and the list can go on & on. I have had surgery twice & on both occasions, I choose to be served by the New ******************, which is a clear indication of how satisfied I was with their services the first time & the second time even more exemplary. I will choose them anytime & I can recommend them to anyone who is looking for a comfortable post surgery recovery. Surgery is difficult and painful, but the good quality services I received from The New You team, honestly made my recovery a lot more seamless. Putting your recovery in the hands of The New You Nursing Team is the best you will do for ************** will be glad you did.
  • Review fromKay M

    Date: 05/08/2024

    5 stars
    # New you nursing agency review from a family member view.Like the old saying It takes a village well this Agency has been a village to my family ( sister) for the last week. From pre- op, airport, surgery day, medication, unexpected hospitalization, those nurses NEVER LEFT HER SIDE.They communicated with me from ************** and assured she was in the best care. The nursing staff is gentle, kind, polite, respectful and attentive to your care. It was such a blessing to meet ********************* during my visit also. Ladies, dont cheat yourself out the best POST-** care, spend the money to save your life.
  • Review fromAustin F

    Date: 09/08/2023

    5 stars

    Austin F

    Date: 09/08/2023

    10/10 I had an amazing experience. Would recommend to anybody. Super friendly and super educated. Dont waste your time looking anywhere else for your post op needs.

    The New You Recovery House, LLC

    Date: 09/12/2023

    Thank you so much! It was a pleasure provide exemplary surgery transportation service to you! You will always be a part of the New You family!
  • Review fromMichelle S.

    Date: 06/14/2023

    5 stars

    Michelle S.

    Date: 06/14/2023

    I highly recommend this service. Not sure how I could have recovered that first day/night after surgery without their compassionate help. They put my mind at ease & thought of every possible detail. Water bottles already loaded with electrolytes, straws (so I didnt need to sit up to drink), crackers, soup, etc. This team was professional, attentive, knowledgeable, & caring from my first phone call to them & on. They felt like family.

    The New You Recovery House, LLC

    Date: 06/15/2023

    Thank you so much! It was a pleasure provide exemplary ***************** to you! You will always be a part of the New You family! 
  • Review fromSamone J

    Date: 05/04/2023

    5 stars
    Surgery is difficult; recovery shouldnt be. The level of care and luxury accommodations that was provided was amazing. From the moment I woke up, THE NEW YOU RECOVERY staff was waiting for me in a BENZ SPRINTER filled with pillows, juice etc. I had two people with me overnight, a driver took me to my follow up appointment the next day (and wait for me the entire time), back to my hotel, and then another team member helped me bathe, laundry, garment cleaning and cleaned up soiled bedding. All while making sure I was comfortable and safe. What Im saying is all I did was breathe and they TOOK CARE OF EVERYTHING. The professionalism is off the charts but my fav part was how awesome the team was. Surgery is emotional and super hard. I def felt like I was truly being cared for by a long lost friends lol. The conversations I had with my driver was the best. The New You Recovery team took care of my mind and my body. I really cant say thank you enough. ????????
  • Review fromCoral A

    Date: 04/26/2023

    5 stars

    Coral A

    Date: 04/26/2023

    I had an amazing experience with the new you team as a whole. Everyone went above and beyond to make sure my needs were taken care of. At all hours of the day and night I felt secure and looked after by everyone. Everyone was so professional and so friendly. It made my experience better than it was. I would definitely recommend them again and again.

    The New You Recovery House, LLC

    Date: 04/28/2023

    Thank you for allowing us to provide exemplary care. We appreciate you and thank you very much! Always a pleasure to be of service.
  • Review fromDana E

    Date: 03/22/2023

    5 stars
    Amazing experience!!! The team was so professional from day one and so attentive to my needs. They made my recovery a success and gave me peace of mind. Highly recommend!!!
  • Review fromME T

    Date: 12/15/2022

    5 stars

    ME T

    Date: 12/15/2022

    I highly recommend the New You Team for post-op care. I was taken care of like family and they made sure that I had everything I needed, so I could focus on resting. The post-op supplies were a plus. The service was truly amazing.

    The New You Recovery House, LLC

    Date: 12/16/2022

    Thank you for allowing us the opportunity to provide post-op care and it was such a pleasure having you as a valued client.

  • Review fromJanet B

    Date: 10/05/2022

    1 star

    Janet B

    Date: 10/05/2022

    This place should be shut down immediately! They have unlicensed nurses and they have Cnas do things out of their scope of practice such as giving injections,administer medication without having any license to do so the state needs to look into this immediately!

    The New You Recovery House, LLC

    Date: 12/16/2022

    Hi,

    We are a legal ************** register by the ****************. Our licenses can be found on the ********** of ********* Health website. All of our nurses undergo a series of testing such as, a criminal background check and fingerprinted by the state. Their licenses are verified by the Georgia ********** of ********* Health. The nursing staff consist of RN's, LPN's and CNA's. Our CNA's only provide medication reminders to the patient while in our care. 

  • Review fromYaya J.

    Date: 10/01/2022

    5 stars
    Being an out of town patient. I was nervous and anxious about how my experience would be.New You exceeded my expectations. ******************** and her entire team was wonderful, from my airport pick up to the my airport drop off. everyone was friendly, caring and experienced. If you are having surgery on the ******* ** area please use New You Recovery you will not be disappointed

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.