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Business Profile

Auto Salvage

Chattanooga Valley Used Cars & Parts

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mike S

    Date: 03/15/2024

    Mike S

    Date: 03/15/2024

    Company has terrible customer service and tried to call me shady and a red flag which is not something you should be saying to someone trying to pay for their product. The reason they called me that? I wanted to pay for them to remove the battery from their vehicle to sell to me, I tell them when I arrive to pick it up I want to verify the battery has all of it's components and complete nothing taken out of it, this involves a 2 min process of unscrewing the top off the battery to see the inside and verify. Me wanting to verify the product I am purchasing somehow is a red flag and makes me seem shady, when in reality it is the exact opposite, THEY are the red flag and shady ones. In what world is it not ok to verify what you are buying, only in a world of scamming would you not want your consumer to verify the product. I then try to call again and buy a different battery and they then LIE and say that they don't sell any batteries. Blatant proof they have no problem lying to you because they were literally about to sell me one if I hadn't asked to verify the product. I then find out they do not do any returns & I read their reviews, This leads me to believe a good chunk of their business plan is to push things out the door and then refuse to give any money back. They actively DONT want you to make sure what you are getting is what you need.

    Chattanooga Valley Used Cars & Parts

    Date: 03/18/2024

    Mike I'm sorry you had a bad expierence. Customer satisfaction is our number one priority. I cannot find any records where we have done business with you. Please feel free to reach out to one of our managers in order for us to address your concerns.

Chattanooga Valley Used Cars & Parts is NOT a BBB Accredited Business.

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