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Business Profile

Apartments

Tree Park Apartments

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have filed multiple complaints about loose dogs approaching me and my dogs on our walks, only to be told most recently there's nothing that can be done unless I have the exact apartment number of the owner ... putting my safety at risk to follow the person who apparently doesn't care about rules regardless? And why then did I fill out a form that describes my dogs? Even though I narrowed down the exact side of the exact apartment the person lived at, it still was apparently not enough.Ongoing ***** infestations ***************** with a gate that's been broken for god knows how long. Multiple drug transactions taking place here daily with management turning a blind eye to it (beyond the one shooting that took place here not that long ago over a drug deal gone wrong).

  • Initial Complaint

    Date:11/12/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would *************** or corporate office to contact me about my complaint please and thank you!!! *********************** in the leasing office threatened to call the police on me for expressing dissatisfaction in an apartment that I pay over $1,920 for

  • Initial Complaint

    Date:09/03/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    chemical flooding in apartment not properly resolved, cockroach infestation not resolved. Maintenance of property has stated the infestation is at no fault of tenant, ignores properly filed grievances. Infestation extends throughout walls, under kitchen counters, and in electrical outlets. Health hazards from exposure to microorganisms contaminating food and sanitation appliances, electrical hazard due to infestation in active wiring. Property not responding.

Tree Park Apartments is NOT a BBB Accredited Business.

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