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Business Profile

Collections Agencies

B D & Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/07/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is violating the fdca they dont provide a link to opt out of email communications and I sent emails to the email that the email or email addresses to unsubscribe from the communications but they have ignored the emails and again today feb 7 **** I sent another email this time it was sent to their customer service email listed on their site.What I want is for this company to delete all of my information from their systems and to quit contacting me. I will get an attorney if I have to.Thank you

    Business Response

    Date: 02/08/2024

    *********************** has a valid past due account in our office for a loan that he defaulted in.  Our office has given ****** several options to resolve this matter voluntarily through paying online or setting up an arrangement to pay with a payment arrangement.  Our office has confirmed this is a valid loan and ****** has a high balance owed of $2,341.37 in which he is attempting to stay defaulted on.  Our office was notified that ****** had several attempts to resolve this matter voluntarily by contacting the creditor directly and upon receiving a response from ****** on 6/27/2023, our office verified that this debt is valid and not a "scam".  Our office provided a Final Demand Letter to allow ****** the ability to set up a monthly payment arrangement or offer a settlement to close out this defaulted loan balance.  Due to ******'s decision to not pay the balance owed on this loan, our office will mark this file as non-compliant and report to the creditor to allow them the opportunity to proceed with collections as they see fit.  Any further collections on this account will be directly from the creditor per their discretion.

    Customer Answer

    Date: 02/08/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

B D & Associates is NOT a BBB Accredited Business.

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