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Business Profile

Electrician

All Power Electric, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrician.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/18/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The invoice sent is excessive and not something that was agreed upon. The amount listed in the invoice is excessive and above normal vendor practices. Please contact me regarding this matter. Below is the last information I sent you via text message: "******, your minimum is something that has to be discussed prior to any service. It is not something that happens after going to a place and stating you need a new stove because nothing is wrong with the breaker box. I have never had vendor electrical or otherwise charge such an excessive fee especially when they did not complete a repair. Please give me a call regarding this matter."This complaint is being filed because it's excessive in nature. Also, if a company has a minimum charge they should notify customers up front and not send a surprise bill after the fact. Attempts to resolve this issue with the business have been unsuccessful. There is no contract. The 1st time hearing of a minimum sercive charge was when the bill was sent. Totally unethical and unprofessional.

All Power Electric, Inc. is NOT a BBB Accredited Business.

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