We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tax Return Preparation

JKA LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tax Return Preparation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/16/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This construction business is a fraud. They told me they were a licensed construction company who has worked with businesses such as Zillow but when they remodeled my bathroom they left it in dangerous conditions. After researching the company further, I found out that the business was dissolved in September of 2021 and the owner, *********************** never had a construction license of any sort. The bathroom sink and shower is leaking, the grout is rough and dangerous enough to cut someone's foot, there are holes in different parts of the shower walls, the shower door installed is shaking and not properly installed, the toilet isn't fully sealed, the baseboards have huge gaps and holes. The company told us the job would take 5 days and required payment as such but it took 8 weeks and the bathroom was not functional. The bathroom is still not fixed and we still cannot use it. They took payment then asked for a 4 day extension that ran 8 weeks out.They still have not returned any of the money. They offered us only $1200 for a $7250 they butchered.

    Business Response

    Date: 11/16/2022

    JKA Associates LLC is not a construction business, nor licensed contractor. We are an accounting firm. You have the wrong business. You are not one of our clients. 

    Customer Answer

    Date: 11/20/2022

    The bathroom doesn't work. We are having to pay to have it done its so bad! The grout is cracking, the bathroom shower is leaking, the edges of the lip of the shower is rough tile and is dangerous, the toilet is not properly sealed, shower door is shaking not properly installed, grout lines rough and inconsistent throughout the entire bathroom, drain is terribly placed, shower head off center, water pooling in the shower not properly draining, and shower floor slippery due to the wrong tile being used.

JKA LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.