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Business Profile

Custom Logo Apparel

Madlinc Mama Customs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Custom Logo Apparel.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/23/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased shirts from this lady in June of 2024. She was supposed i sent $63 dollars to her for the shirts. A few days later i decided to purchase another so i sent $35, then i decided to purchase another and sent $16. Because she released another shirt. This was all the week of June 12th, 2024. she was supposed to ship all of them in two weeks because her tat was ***** days. She closed her ******** shop in May of 2024, because she couldn't handle the stress of it anymore, supposedly. Since then she has scammed more people out of money, no one has received their shirts or a refund. I have been in and out of contact with her, she takes days to reply. She assured me on Monday September 16, 2024 that she shipped them that day. It is now 9.20.2024 and i called Griffin, ******* where she dropped it off at, and they said there's no package in the system, that it shows the shipping status as pending item drop off. I do not believe that she is operating with a business license as well. I have talked to several other people that have been scammed. I can not received a refund because i sent the money via cash-app and my bank and cash app has denied the refund. She is still ''selling'' shirts or advertising on ******** about it. so she is continuing to scam people. Some of the shirts i ordered were seasonal, and i really need those for this holiday season. id either like her to refund me so i can order from someone else before Halloween or give me the shirts.

    Business Response

    Date: 10/16/2024

    Her items were delivered. 

Madlinc Mama Customs is NOT a BBB Accredited Business.

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