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Business Profile

Government Offices

City Of Griffin

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Government Offices.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/31/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted the City of Griffin to make them aware of their company violating the Georgia Open Records Act (O.C.G.A. 50-18-70 through 76) which mandates that personal information, including but not limited to an individuals name, address, phone number, and Social Security number, be protected from unauthorized ************* has come to my attention that my personal information was disclosed to *************************** without my explicit consent. Subsequently, *************************** further disseminated this information to credit reporting agencies, including ********, *******, and **********. This unauthorized release of my personal information constitutes a violation of my rights under applicable laws. I emailed ******* ******* on 12/27/24 to contact **************************** to remove the information from my credit report, but they have failed to do so.

  • Initial Complaint

    Date:12/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 2, 2023, I went to ***************** located at **************************************************************, ** *****. I called and placed a to go order. I arrived and paid for my food. I opted out of receiving a receipt and went back home. I get home and check my bag and their was a boiled egg in my seafood bag. I stated clearly on the phone I am allergic to eggs and did not want them on my seafood bag.I call back to ***************** the young lady had to call me back so she could ask the owner how to resolve the issue. The young lady called back and asked how I wanted it resolved. I said a refund would be fine. She said ok come in tomorrow and we will get it taken care of. I go in Dec 3, 2023, the owner was at court and no one there could issue a refund. I was headed out of town and once I got back it didn't cross my mind. I left a 1 star ****** review Dec 20, 2023. The owner replied call ot come in we will get it taken care of. I went in the following day Dec 21, 2023. Owner still not there so the employee had to call. The owner asked what's the last 4 of my card number and account number, I gave the information. To sum this all up. I still haven't received a refund!

City Of Griffin is NOT a BBB Accredited Business.

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