Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Hammond Services, Inc.

Reviews

This profile includes reviews for Hammond Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hammond Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.93/5 stars

    Average of 190 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMisty N

      Date: 02/25/2025

      5 stars
      He is on time and very professional we would gladly do business with him again
    • Review fromJeff H

      Date: 01/14/2025

      5 stars
      Recently Hammond Services replaced two furnaces and one air conditioner at our house. Our first meeting was with sales representative **** ******. **** took the time to thoroughly check both of our ************ (1 attic and 1 basement). His assessment of changes that needed to be made to eliminate warm and cool spots in our house was spot on. Thank you ****! Understanding that a customers time is valuable, ********************** sent 2 crews of technicians, allowing for both furnaces and the air conditioner to be installed in one day. No need to get an extra day off from work. Once it was time for the installation, Lead technicians ******* ****** and ****** ******, and their teams were at our house at the scheduled appointment time. They kept us informed of their progress throughout the installation. They welcomed any questions we had. They cleaned up after themselves once the installation was complete. Thanks *******, ****** and your teams for your professionalism! Our experience with Hammond Services for this Installation was very good. We gladly recommend them
    • Review fromNate S

      Date: 01/04/2025

      1 star
      Two recent **** experiences inspired this recommendation and this warning.I recently called ******************** and was more than pleased. For a very reasonable fee, CW came out, inspected the heating system at the **************************, and fixed up what was in need of repair.I would highly recommend ** any day of the week. 10 out of 10.Unfortunately, before I called CW, I made the mistake of calling Hammond Services, Inc.. They inspected that same heating system, made no repairs, and charged OVER TRIPLE the fee!! It was a disgusting, wicked, outrageous way to treat a customer. I confronted ********************** with this fact after ** had treated me well, but Hammond obstinately defended their rip-off price and so-called service. Hammond left me with nothing but disappointment and regret that I had ever reached out to their company. I wish I'd never heard of Hammond.I hope to save others this save others this same disappointment. Call ** first -- I wish I had! I wouldn't call Hammond Services again even if they were the last ************ in town. 0 out of 10.
    • Review fromMagnus P

      Date: 12/22/2024

      5 stars
      Phonexay is a very personable and thorough service person. He is very professional and knowledgeable. Great job!
    • Review fromWanda D

      Date: 12/05/2024

      5 stars
      ***** is very knowledgeable and efficient at his work and explains the steps as he works. Very pleasant and professional! Great job *****!
    • Review fromTom M

      Date: 11/26/2024

      5 stars
      Excellent work! His expertise was surely evident based on his work performance!
    • Review fromSarah N

      Date: 11/05/2024

      5 stars
      Apparently I left a one star review for service by Thy last week. I didn't mean to do that. He and his "trainee" were great. Did a fine job. Thy was very efficient, friendly, and polite. Thank y'all.***** ******, **********.
    • Review fromPatsy R

      Date: 10/30/2024

      5 stars
      **** **** from Hammond Services **************************** was fantastic very nice personality ***** ****
    • Review fromDale E

      Date: 10/28/2024

      5 stars
      Excellent technician. Really knows his area of expertise, water *********************
    • Review fromJoyce E.

      Date: 10/15/2024

      5 stars
      ******* was very knowledgeable, professional and efficient. Would definitely recommend this business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.