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Business Profile

Manufactured Home Park

Clover Ranch Manufactured Home Community

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/14/2025

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am urgently requesting immediate resolution for an ongoing sewage issue that has persisted for over six months, creating hazardous living conditions for my elderly mother and me.Our plumbing backed up, causing raw sewage to overflow inside our home. We were without plumbing for days and paid over $400 for a plumber, who found tree root damage in the underground pipes and a blockage at the Y-connection shared with our neighbor. We were told by Clover Ranch it was their responsibility to correct and professionals would fix it and remove a tree, but instead, a temporary fix diverted the sewage beneath my trailer, leading to unbearable fumes, severe illness, and infestation by sewage flies and rodents.Months later, a crew allegedly repaired the Y-connection, but the problem persists. Instead of proper cleanup, lime was sprinkled over the sewage. The contamination remains, and the stench is overwhelming. No one, especially a senior citizen, should live in such conditions.This is a severe health crisis. I need an immediate and permanent fix, including full plumbing repairs and proper sewage mitigation. Photos are attached. If this is not resolved immediately, I will escalate to the health department, code enforcement, and legal authorities.Please help me

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