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Business Profile

Charter Bus

Airport Van Rental - Atlanta

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Charter Bus.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromCherry D

    Date: 07/15/2024

    1 star
    On 7/10/24 i rented a car from AVR. I paid Priceline up front for the rental. I called ahead to see about the car insurance and quoted $14 a day. When I arrived they had me make a $200 deposit and $101 for the insurance. I had a 8am refund flight but their office doesnt open until 8am daily. AVR solution was to drop off the car at the airport and were going to charge you another $90 plus all the taxes and fees. A car that ********* stated would only cause me $245 ended up costing me over $500. This company shouldnt be allowed to operate. I am disappointed in AVR but more in Priceline For being affiliated with such crooked dealings
  • Review fromHelen P

    Date: 06/14/2024

    1 star
    Rented Van on 06/07/24 thru 06/11/24. Van was filthy, license plate was expired 03/24. Cup holders were dirty. Driver side window didn't go all the way up. First and last time going here. Fees cost half of what the rental was plus $200 deposit. Very, very, very disappointed and dissatisfied!!!! ??
  • Review fromKimberly D

    Date: 07/10/2023

    1 star
    I recently reserved a Rental Van with AVR Rental on June 10, 2023, for the amount of $1,700 and was told on the day of pick up for Saturday, July 1st 2023, that they were completely sold out of Vans however the Company debited the entire amount from my account with no regards to supplying me with a Van. No prior communication from this company regarding the initial sell out of Vans and I was not able to speak with anyone regarding my reimbursement of the amount they took.. The employee there on site informed me to contact their third party due to them being unable to credit my account. No one from the 3rd party was available to speak with and no one returned my phone call after leaving a detailed message as well as email. Filed fraudulent activity with my bank and that was the only way to get reimbursed for Service Not Rendered. Do not rent from this company. Very poor management and terrible customer service.

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