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Business Profile

Medical Equipment

Golden Technologies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased my golden buzz around travel scooter in may of 2023. The main purpose to purchase this scooter was for a cruise on the Caribbean princess. I was on board two days in and the scooter tiller broke and I had to rent a scooter ****** for the trip and bring back the scooter for repairs. The battery gauge never worked and the med tech supposedly repaired but parts were falling off and I have reached out to golden I was dealing with ******* ext 436 and now they want another $1000 to repair it and it isnt even a year old yet. I fell several times since using it do to the tiller not working. I would like it repaired or my money back.

Golden Technologies is NOT a BBB Accredited Business.

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