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Business Profile

Transmission

C & C Transmission Svc

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for C & C Transmission Svc's headquarters and its corporate-owned locations. To view all corporate locations, see

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C & C Transmission Svc has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Samantha L.

      Date: 07/11/2022

      I brought my **** F350 to C&C Transmission Service on 12-02-2021. To have the transmission rebuilt & a new HD Converter installed. The owner ***** completed the work within a few ********* were able to pick up our truck. It ran great initially & we did not have any issues the first few times we drove it. However, we took the vehicle on a 6 hour road trip to ******* to pick up some business materials. Unfortunately, 5 hours into the trip the overdrive went out on the truck. We contacted ***** at C&C due to the 2 year/24,000 mile warranty he offers & explained the situation. ***** asked us to bring the truck back into the shop under warranty. We dropped the truck off on 05/02/22 for repairs. As of 07/11/22 we still have yet to receive our truck back. We have tried to contact the shop on numerous ***************** never seems to be available or returns any phone calls or text messages. The other employees have also not been able to provide any updates on the vehicle & state that ***** is handling it. After multiple failed attempts at contacting *****, I called the shop on 6/29/22 & explained to the gentleman whom answered that I would be filing a complaint with the BBB. Suddenly ***** became available & explained that he had been on vacation which is why he was unavailable. I stated that 2 months is quite a long time for a vacation when you are running a business. He explained that the parts conveniently just arrived that day to the shop & that he would have the truck fixed by the end of the week. On Friday 7/1/22 I tried calling the shop again. After several attempts with no answer. I drove to the shop where I learned they were closed for the 4th of July. I attempted to contact them again on Tues 7/5, Wed 7/6 & Fri 7/8 with no answer. I drove to the shop again on 7/8 & learned they were closed the entire week. Although we have yet to receive our truck, I wanted to warn everyone about this *************** lack of response as they clearly do not support their warranty.

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