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Business Profile

Bail Bonds

Free At Last Bail Bonds

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/28/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I gave $1520 to a bail bondsman to bond someone out and was not aware that there was a probation hold. Therefore the inmate was not released. Free at Last bail bond employee ***************** surrendered the bond which the money should have been returned because the inmate never left the jailhouse but was not. Three months later, when the probation bond was lifted, I tried contacting the bond office to get copies of bond paperwork, jail needs it to verify bond was paid, and **** threaten to have me arrested. My name is not on the ****, because I didn't meet employment qualifications but had my Auntie sign it. So I understood and has the original person contact them and still was met with threats. All that I am requesting is a copy of paperwork as proof of a bond that should have never been surrendered or refund me my $1520 so I can make bond somewhere else.

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