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Business Profile

Counseling

Integrity Transitions Center, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So as of 09/26/2023, I have put in three payments to clear a probation set up by Coweta County. The facility is located on Clayton County. They do not take cash, money orders, or full payment. They want payments as classes are issued ($30). Their intake processing fee is $90 (including the FIRST CLASS). This can be from anger management, defensive driving, FVIP, Marijuana, etc. Their classes I signed up for were FVIP. They let me know the classes were all online, with an excuse of three missed classes and a termination. I started paying to start on the twelfth. They had to send me a link for the nest weeks class, as I already paid for my next two classes, 19th and the 26th. I got online at 4:30 pm on the 19th and the 26th. After waiting 30 minutes, they call me saying that I did not attend and saying I will be terminated. I have pictures, receipts and call logs to show I asked questions before starting this program. I do not know how the law works with family cases, but businesses that are failing to communicate simple instructions of use of the programs they choose to sponsor with need to better help probation officers understand the consequences of paid fees of an expecting class meeting.

Integrity Transitions Center, LLC is NOT a BBB Accredited Business.

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