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Business Profile

Fast Food Restaurants

Subway

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fast Food Restaurants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to this business on January 30th, 2023 there was a lady in the window that kept throwing her fingers up in the number 10 I wasn't sure what that meant. I know Subway opens up quite early at 8:00 or 9:00 but it was almost 10:00 and it looks as if someone scratched the time off the door to know when it was open. Once I came back to the business at 9:50 the young lady seems like she alerted the cops they started to drive slow past me I guess because I went to the door more than once because I knew the business should have been open and I wasn't getting correct contact from the employee to know what did the 10 fingers mean does it mean come back in 10 minutes or does it mean 10:00. I would like this business to contact me I feel like I was mistreated when I once made it into the business after making my order she was speaking in another language not too sure what she was saying when I ordered my drink came back to the register she left my change on the counter it was very rude and continue on with her day there was no more customers in there.

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