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Business Profile

Monuments

Red's Flower Shop and Monuments

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid this shop $135 on Jan 18, 2022 to put the date my father died on his headstone. I have followed up every other month sometimes even more often to find out when it will be done and I am told every single time that 'someone is getting to it in a few days'. Here we are, almost a year and a half after I paid this man and it is still not done. I have requested my money back and have not gotten a response for that either. His receptionist just says she will give him the message. I am going to upload the bank statement that shows the transaction. It is the third one down from the top for Red's flower shop.

    Business Response

    Date: 06/23/2023

    see attached

Red's Flower Shop and Monuments is NOT a BBB Accredited Business.

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