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Business Profile

Credit Services

Acceptance Rentals, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Services.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/08/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Acceptance Rentals. I do not have nor signed a contract with them. However I keep getting calls, from a collections agency by the name of **************** Group that states they purchased this debt from Acceptance Rentals. They have provided me with documents that has someone elses information. The address that is on the contract is not mines. That is not my apt #. The payment account used to make the payment is not mines. I never received any emails or mail regarding this account.

  • Initial Complaint

    Date:09/20/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for the debt with *******************************. I do not have a contract with Acceptance Rentals, Inc. They did not provide me with the original contract as I requested. This is not my debt at all, I haven't been in GA since 2018. They put a charge on my account, for March 2020 of 4,000$. This is unnacceptable.

  • Initial Complaint

    Date:08/20/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive paid the balance in full and it is still on my credit report.I have a pain in full letter.

  • Initial Complaint

    Date:01/15/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am being garnished for an account that I did not set up with Acceptance Rentals. I have not been in ******* for over 6 years. I do not understand how I can get charged for something that I did not purchased. To some people 25% of their wages taken away may not be a big deal but to me it is. Have been trying to get my information or contract from them. Not getting anywhere with it,

Acceptance Rentals, Inc. is NOT a BBB Accredited Business.

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