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Business Profile

Real Estate Loan Modification

Mainstreet Financial

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Loan Modification.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am receiving calls from ************ repeatedly throughout the day. The recording states they want to talk to me about debt consolidation. I have never contacted this company for this purpose and began blocking their number. Calls continue to come from the ************ number with the last 4 numbers changed. I attempted to call back the number in their message ************ to be deleted from their call list and it cut off with no ability to speak to anyone. This is harassment and I want all calls from this business to stop, this has been going on for weeks.

  • Initial Complaint

    Date:02/01/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Endless call from this company. I am registered on the do not call list, yet I still get constant calls about debt consolidation. When you call back to complain, there's no answer. This company is absolutely a scam.

  • Initial Complaint

    Date:01/31/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am being contacted an unfathomable amount of times per day against the *** code and Do Not Contact Registry. Just today I have received 5 pre-recorded voice-mail and 10 total calls. Over the past 30 days I have received over 25 voice-mails and dozens and dozens of calls. I have attempted speaking with their representative and keying the "not interested" option in the call menu to no success. I have blocked as many numbers as I can but they keep calling from a new number each time. It is unending and stressful to deal with.

  • Initial Complaint

    Date:01/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I receive multiple calls every day, despite blocking numbers, from this group. I have told them to put me on the do not call list several times, yet continue to get harassed by them.

  • Initial Complaint

    Date:01/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is HARASSSING me, bombarding me with the MOST amount of calls and voicemails I have EVER receieved from any company anywhere. I am currently getting **** calls a day from them and about 3 voicemails. They are all the same number, but the last 2 digits change. When I answer, it says to press 9 to be taken off their list, and then they call back from a tweaked number! In fact today, I got a call from them, and while I was on the call from them, I had another incoming call from THEM!!! This is so extreme it HAS TO STOP!

  • Initial Complaint

    Date:01/29/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unsolicited calls from this company multiple times a day 5 days a week. I am tired of being harassed.

  • Initial Complaint

    Date:01/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has continuously harassed me multiple times a day for weeks now, attempting to contact me via phone call and video call. I have repeatedly requested the calls to stop via the electronic system AND called the company back and demanded my number be removed from their call list. I have never contacted this company or requested any info from them. This is predatory and blatant harassment. I want to be left alone. Every time you block a number they call again with a different last 4 numbers.

  • Initial Complaint

    Date:01/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have never contacted this company and I receive multiple phone calls per day for debt consolidation, and some attempted video calls. I block each number they call from and they just continue to harass me with calls from new numbers. I have attached some of the voicemail to text calls and I can provide many more if needed. This has been going on for months. I would like them to stop contacting me.

  • Initial Complaint

    Date:01/26/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    THIS COMPANY DOES NOTHING BUT CALL NONSTOP AND HARASS ME! I have been on the national do not call registry since ****, and told these people to remove my number from their list, to which they say, ok, were so sorry, to only start calling again in ***** minutes to repeat the whole process again!! No matter what you do, they do not stop!! I have blocked more numbers than I can count! Now, I am adding them to my contacts to keep track! It is insane, and it is happening to MANY PEOPLE just ****** it! Go to Reddit and do a search! They are HARASSING US ALL, and refuse to stop! They should have to pay us every time they continue to call against our will! PLEASE! MAKE IT STOP!

  • Initial Complaint

    Date:01/26/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I get 3-4 calls a day about debt consolidation loan. I never gave this company permission to contact me.

Mainstreet Financial is NOT a BBB Accredited Business.

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