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Business Profile

Bras

Skye Secret

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/06/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a Bra for a wedding in July said it would arrive in 5-7 days never did, I contacted them to cancel and they said I couldnt because it was already in warehouse do be sent out, then it said it couldnt be delivered after contacting them again to cancel then it mysteriously arrived after my wedding (which i had to purchase another bra somewhere else) I continued to contact to return because it does not fit and arrived after needing they have continue to give me a run around. I contacted my cc company and they said it couldnt be resolved with them since i did make the purchase I had to cont the company direct and resolve with them which i have and as of today still keep telling me its with the bank and I even sent them a copy of the letter confirming that it is closed to contact them for refund. This is going on way to long for $27.00 I even went and returned the bra to them as well even though they told me to keep it . I dont want something that I cant use I just want my money back in full for wt i paid. Plz help me

Skye Secret is NOT a BBB Accredited Business.

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