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Business Profile

Pain Management Clinics

Comprehensive Spine & Pain

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pain Management Clinics.

Complaints

This profile includes complaints for Comprehensive Spine & Pain's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Comprehensive Spine & Pain has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Comprehensive Spine & Pain

      939 Bob Arnold Blvd STE G Lithia Springs, GA 30122-3258

    • Comprehensive Spine & Pain

      5505 Roswell Road, Suite 350 Atlanta, GA 30342

    • Comprehensive Spine & Pain

      1533 Pleasant Hill Road Duluth, GA 30096

    • Comprehensive Spine & Pain

      2550 Windy Hill Road, SE, Suite 310 Marietta, GA 30067

    • Comprehensive Spine & Pain

      34 Upper Riverdale Road, Suite 203 Riverdale, GA 30274

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/28/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was discharged without notice and or reason. The handling was unprofessional and rude. The initial staff was nice and I never met the doctor. Never got a full layout of what the plan was for me. Just medicated and advised to do surgeries.

    • Initial Complaint

      Date:06/15/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was seeing ***************** on a regular basis. I was receiving pain medication management and procedures. I trusted this doctor more than any I have seen previously due to him finding certain medical things that others didnt. Mainly a counting discrepancy in my backbones. With this practice you are required to don **** urine screens. I told the provider a reason I failed one was because I wasnt taking the medicine because it was not working. The next **** screen I had showed that substance but it was because I was in the emergency room and had been administered something while in the hospital that shows up the same on their **** screen. I without a doubt knew that it would show up and even contacted them after I was in the hospital to make sure they were aware of it. At my next appointment I was discharged due to having a pain medicine while in the hospital. Most pain management Ive asked will say you cannot fill prescriptions from other doctors while under their care. Which I did not do! I was discharged and was left with pain and no follow up after a procedure I had just had. . Other spine and pain places Ive called do not take my insurance and I have been without a physician overseeing this specific problem for over a month now. I contacted the office after I realized that what showed up on the **** screen was from the hospital and they would not even consider keeping me as a patient. While they have always been courteous and great, this was so unexpected and I was left shocked and with problems that needed to be addressed.

    Comprehensive Spine & Pain is NOT a BBB Accredited Business.

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