Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Bed and Breakfast

1842 Inn

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromPeter M

    Date: 07/06/2023

    1 star

    Peter M

    Date: 07/06/2023

    The Inn is advertised as “4-star” and luxurious, but our room was small, dark and smelled of mold and the dogs they allow to stay in it. The loud air conditioner kept me awake most of the night. There was a TV remote, but no set (?). The bathroom sink was clogged and the plastic shower curtain was slimy. I asked the General Manager for an explanation, but he never replied.

    1842 Inn

    Date: 07/07/2023

    It is always the Inn’s mission to ensure every guest has an enjoyable and comfortable visit. Unfortunately for those in the hospitality industry, everyone’s opinions differ.

    This account is the opinion of a customer who refused all efforts to correct any issue he had with the room. He was in the room for two hours before bringing any issue to the forefront. This was done via email and not to the staff on property at the time.

    Following this gentleman’s stay he was refunded for his stay. This was done the same day he checked out after a 15 minute phone call with the General Manager.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.