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Business Profile

Machine Shop

Wheeler Machine & Parts Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Machine Shop.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/14/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My car engine went down in Dec of 2022 I took my engine out and took to wheelers to have rebuilt paid 2400 for rebuild and bought new valve springs that wheelers claimed I needed with made price at 3000 note before the incident I never had cooling issues just went for lifters and pistons rings. I received the engine from wheelers and installed the engine 3 days later engine blows head gasket so I pulled engine back out and sent back to wheelers said they would warranty it a week later I received engine again and paid certified mechanic to install again 5 days later after installation I have cooling problems again called wheelers they claimed they replaced the head gasket mechanic said machine shop did not do job right a head gasket and coolant shouldn't be going into combustion chamber I am not satisfied with their work and do not want to do business with them again will take half my money back or replacement engine

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