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Business Profile

Machine Shop

Wheeler Machine & Parts Co

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My car engine went down in Dec of 2022 I took my engine out and took to wheelers to have rebuilt paid 2400 for rebuild and bought new valve springs that wheelers claimed I needed with made price at 3000 note before the incident I never had cooling issues just went for lifters and pistons rings. I received the engine from wheelers and installed the engine 3 days later engine blows head gasket so I pulled engine back out and sent back to wheelers said they would warranty it a week later I received engine again and paid certified mechanic to install again 5 days later after installation I have cooling problems again called wheelers they claimed they replaced the head gasket mechanic said machine shop did not do job right a head gasket and coolant shouldn't be going into combustion chamber I am not satisfied with their work and do not want to do business with them again will take half my money back or replacement engine

Wheeler Machine & Parts Co is NOT a BBB Accredited Business.

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