We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Vacuum Systems

Kirby of Middle Georgia
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.43

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Hanna S

    Date: 06/12/2025

    What an amazing product..The employee's and the owners are FANTASTIC people. We trusted the process and enjoy our Kirby very much.

  • Ava F

    Date: 04/21/2025

    This business really cares about there customers . We love our new Kirby system and couldn't imagine not having it.

  • Brent J

    Date: 07/16/2024

    THE BEST EVER CUSTOMER SERVICE. WE had some work done on an old Kirby and have a new ******** as well. Best product and awesome ppl there in macon

  • David H

    Date: 04/11/2024

    They were greatly helpful and my carpets have never looked so good. You can actually see footprints in the carpet again. Thanks for such an awesome product.

  • Brent J

    Date: 03/22/2024

    Just the best service from Sarah . What a doll and an AWESOME product. These people are wonderful

  • Brent J

    Date: 02/22/2024

    Brent J

    Date: 02/22/2024

    Such a magnificent product and timely customer service. This business goes out of their way to help anyone that's in need in the community or one of there thousands of happy customers!

    Kirby of Middle Georgia

    Date: 02/25/2024

    Thank you so much for your review.  We appreciate your business.  If you ever need our assistance,  please don't hesitate to contact us. 

  • Jon L

    Date: 11/21/2023

    Jon L

    Date: 11/21/2023

    Walker Enterprises (Kirby) Can't follow a contract. Came up with every excuse in the book why we should refund them. (Cash Flow, Payroll). Ultimately, they made an agreement that they didn't want to adhere too.

    Kirby of Middle Georgia

    Date: 11/22/2023

    This company of Jon Lewis, Nationwide Expos is not worth the BBB accreditation or an A ranking at all. Their sales person told us that we had to keep our card information on file to get the discount that was offered. Then when we decided to no longer do business with them, they ran the card again anyway. Afterwards, we got in touch with Michael and he assured me that we would get a full refund, just to call back almost a week later saying that the "Boss" won't allow it. We want and demand a full refund and their accreditation should be striped.

    Jon L

    Date: 11/28/2023

    The customer makes no sense. They sent us a contract with a credit card to run for that particular show. Then AFTER we ran the contract they wanted us to refund them because they said they couldn't cover their payroll. We never said we would refund them 100% - and the refund policy outside of 30 days calls for a 50% refund. That's what we refunded the customer.

    Kirby of Middle Georgia

    Date: 12/05/2023

    This Homeshow company is the worst that we have ever dealt with or been a part of. The leads are substandard at best. They bamboozled us to keeping our card on file because they know that you will never do business with them again after the first experience. Nationwide Expos is not a reputable business nor handle issues according to the standards of an A rated BBB company. Their accreditation should be pulled and their rating should reflect the type of business that they truly are. Jon, Michael Cox are all liars. I asked for my refund immediately the very next day upon discovering that they had charged our card. They charged it on the 2nd, it was posted on the 3rd and we requested the refund on the 4th. It had not been 30 days. I have phone records to prove this. They are an immoral company and their accreditation should be pulled.

    Jon L

    Date: 12/11/2023

    We ran the card based on the contract that you signed. The refund policy is 50% once the card is charged. You ONLY WANTED A REFUND BECAUSE YOU DIDN'T HAVE ENOUGH MONEY TO COVER PAYROLL. Our refund policy is very clear!

Kirby of Middle Georgia is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.