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Business Profile

Car Dealers

Countryside Chrysler dodge Jeep ram of Madison

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Kristy S.

    Date: 06/12/2023

    This is for the ******* location. I bought a truck for my son and they said they needed to inspect it and change the oil. I called/texted a few times for the next week or so to ask when it would be ready and got nothing. Finally after an email to the finance manager they told me the truck did not pass inspection and had engine problems and they were pulling out of the contract. A week later the truck is listed on their website for sale....... the truck that has engine problems so I'd be hesitant buying vehicles from them.

  • andrew h

    Date: 03/08/2023

    bought a car from Countryside Chrysler Dodge Jeep Ram ** October 2022, and the experience was pretty good. Other than some price discrepancies, the whole sale went pretty smoothly. I attempted to buy another car in March 2023. This time the experience was a nightmare. Calls were not returned, commitments were not fulfilled, and the whole experience was a trainwreck. After pulling our credit, I was quoted one monthly payment, and when it came to signing papers, it was actually higher. We finally agreed and signed for a vehicle. Out of a hunch, I decided to do a VIN check. I found the car had been in a severe front-end collision that caused significant damage, and the airbag was deployed. The damage was so bad they sold a *************** plus at wholesale as near totaled car. I have pics and documents to prove it. When I canceled the sale and requested another vehicle, I was told it would be a priority to find us the new car we wanted. The following day calls went unreturned, emails went unreturned, and I did get anyone to respond until I called the sales manager. After speaking to the sales manager, he stated he found a car, but the interest rate would be 5 points higher than quoted initially. I stopped doing business with them asap. I applied for credit through a 3rd party lender, and the interest rate returned even lower than the original 8%. Please don't do business with them unless you want to lose money and time. Attached is pics of the Durango they tried to sell me for 49k. I'm filing complaints with **************************** at the *************************, BBB, and every other consumer protection group.

Countryside Chrysler dodge Jeep ram of Madison is NOT a BBB Accredited Business.

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